Returns

You want to return your purchase? No problem!

You can return the item within 14 days after receipt. The item has to be returned undamaged and in its original condition, not worn, and with the original packaging. Your return will be checked by us immediately upon receipt.

How do I return an order?

Please inform us in advance of your return by email via  info@hollandwoodenshoes.com
Only returns requested by this emailadress will be taken into consideration. Returned items must be in the original state, and along with the original packing slip/invoice. Any charges for the return are for the customer.

The returned item will be checked immediately after receipt and we will refund the price of purchase minus shipping costs within 30 days on your bank account.
If you wish to receive a different item from our shop as a replacement that’s no problem. In case of a price difference it will be settled.
Depending on the reason of return the shipping costs of the replacement item CAN be charged.
For your convenience, you can use our PO box.

Address:
Hollands Klompenhuis
Kerkstraat 63/2
1211CL Hilversum
The Netherlands

We kindly ask you to inform us well about your return to ensure the best en fastest service possible.